MINNIM .AI

AI-powered orders and bookings: automation, tracking and customer experience

Automate online orders and bookings across WhatsApp, Telegram and web. An AI chatbot to manage orders and bookings handles requests, sends confirmations and keeps customers updated with AI order tracking, while you stay in control.

Automated order management with AI

We automate order management end to end: request capture, validation, status updates and question handling. An reduces friction and speeds up responses, while keeps customers informed with clear, consistent messages.

AI-powered booking automation

We enable AI-powered booking automation so customers can book, change or cancel without calls or waiting. The system confirms, sends reminders and organizes each booking, applying rules and availability so the process is fast and reliable.

Customer service for online orders

We provide 24/7 customer service for online orders on the channels your audience uses (web, WhatsApp, Telegram). The assistant answers frequent questions (shipping, returns, order status), escalates to a human when there are exceptions, and ensures a consistent experience across the full journey.

We close the loop with actionable improvements: which messages to adjust, which questions to cover on the website, and which steps create the most friction. Fewer repeated issues and more control over the service.

Shall we help you automate orders and bookings?

We propose a phased plan: define use cases + set up channels (web/WhatsApp/Telegram) + order/booking flows + tracking + continuous optimization with quick wins.

Can we help you? Contact

Tell us about your situation and we'll propose an implementation plan.