Customer service via WhatsApp with AI and Telegram: 24/7 replies with control
Activate a virtual assistant for WhatsApp and Telegram that answers questions, guides users and escalates to your team when needed. We integrate a WhatsApp Business chatbot and a Telegram customer support bot to automate conversations without losing brand consistency.
Customer service via WhatsApp with AI
Bring your support to the channel your customers use most. With customer service via WhatsApp with AI, we handle frequent questions, guide requests and keep a consistent tone. The collects the necessary information and, when exceptions arise, escalates to a human with full context.
WhatsApp Business chatbot
We implement a WhatsApp Business chatbot connected to your business information to answer quickly and accurately: hours, services, pricing, availability and FAQs. The goal isn’t to “reply just to reply”, but to reduce friction, improve experience and move the user to the next step (info, appointment, order or booking).
Telegram customer support bot
We set up a Telegram customer support bot for teams that want an agile, private and automatable channel. The bot guides conversations, answers FAQs and can hand off to a human when needed, keeping messaging consistent and traceable.
Automate WhatsApp with artificial intelligence (AI)
To automate WhatsApp with artificial intelligence (AI) means designing flows that speed up support without losing control: guided questions, data capture, confirmations and escalation to a human. This reduces response times, improves experience and turns conversations into real opportunities.
Shall we help you activate WhatsApp and Telegram with AI?
We propose a phased plan: define use cases + set up WhatsApp/Telegram + design flows and escalation + launch + continuous optimization with quick wins.