Mention monitoring: active listening to protect and improve your brand

We activate a listening system that performs Facebook and Instagram comment monitoring and social brand tracking. With an AI brand opinion search tool, your team spots relevant signals, prioritizes replies and uncovers opportunities to improve communication.

Facebook and Instagram comment monitoring

We implement Facebook and Instagram comment monitoring to track in real time what’s being said across posts, reels, stories and messages. We classify conversations by topic and intent (question, complaint, support, sales) and help prioritize what’s urgent so you can respond faster and with the right tone.

Social brand tracking

Social brand tracking helps detect direct and indirect mentions, associated topics and conversation shifts. We identify trends, potential risks and content opportunities so your brand doesn’t just react, but takes initiative with clearer, more consistent messaging.

With an , we turn mentions into actions: brand-aligned response templates, content topics and messaging improvements to reduce repeated questions. Less noise, more useful signals.

Shall we help you activate mention monitoring?

We propose a phased plan: sources and keywords + tracking setup + monitoring dashboard + prioritization rules + reply and content recommendations, with continuous improvement.

Tell us about your situation and we'll propose an implementation plan.